A: Reservations must be made at least one month in advance.

A: Please contact us first.
We will ask for your preferred date, boarding location, number of guests, meal options, and other requests.
Based on your input, we will propose a cruise plan and provide a quotation.
Contact：cruise@lyucompany.co.jp

A: Arrangements are usually handled via email.
If you prefer, we can also meet at our office located in Yokohama Bayside Marina.

A: Yacht viewings are available upon request.
Please make a reservation in advance if you wish to inspect a specific yacht. Trial rides are not available.

A: Yes, reservations can be made under either a company or individual name. However, the name of a representative must be registered for the charter.

A: The basic charter fee must be paid in full by bank transfer prior to boarding.
All additional expenses will be settled after disembarkation.

A: The main cruising areas are Tokyo Bay, Yokohama, and Chiba.

A: Depending on your preference and weather conditions, we can anchor at locations such as Minato Mirai or Kanazawa Hakkei Bay.

A: Yes, a captain and 3 to 5 crew members will be onboard to operate the yacht and assist guests, ensuring a comfortable experience.

A: Meals are available upon request based on your preferences. Special requests or dietary restrictions can be accommodated.
You are also welcome to bring your own food and drinks.

A: Infants under 1 year old are not permitted onboard.

A: We recommend wearing non-slip shoes such as flat or deck shoes.
High heels are not allowed as they may damage the deck.

A: Yes, we can assist with arrangements such as special cakes, decorations, and music.
Please let us know in advance.

A: For safety reasons, pets are not allowed on board.

A: Cancellation fees are as follows (calculated from the day before the charter date)

• 10 days before: 20% of the charter fee
• 7 days before: 30% of the charter fee
• The day before: 80% of the charter fee
• Same-day cancellation: 100% of the charter fee
• No show / after boarding time: 100% of the charter fee

A: If the captain determines that safe operation is not possible due to severe weather, the charter will be canceled.
In that case, a full refund or rescheduling will be offered. Light rain or mild weather changes will not affect the cruise.

A: Insurance is not mandatory, but we recommend purchasing travel insurance for your peace of mind.
Our yacht is also covered by passenger insurance.